Handling of Violence and Aggression Training

Please be aware that this course is included in Online 1-9.

The goal and outcome of this module are to address ways of handling violence and aggression, paying particular attention to those issues relevant to Health and Social Care Professionals.

We will cover the strategies that you may choose to adopt in order to avoid and if necessary handle, violence and aggression within the workplace. As a result, both yourself and others will be better placed to feel safer at work.

This module includes:

What are physical and non-physical violence and aggression?

Bullying and harassment and the implications.

Harassment and assault by clients, patients or relatives.

Recognising early warning signals of violence to staff and risk awareness.

Self-defence, summary of control, compromise, fighting back or fighting free.

Training Q&A.

This course is accompanied by Audio

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